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| The pattern page will not pop up - If you have problems getting the pattern page to pop up, it could be a popup blocker, virus protection, or firewall on your computer. Try disabling these programs while visiting the pattern page. Many popup blockers can be bypassed. Hold down the CTrl key and while it is kept down, click the link. That may fix the problem. If it does not, then turn off your computer, count to 30, turn it back on and revisit the step page. Accelerators for dial-up accounts can also prevent the window from popping up. |
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| A PDF file will not open - Check to make sure you have the adobe reader program on your computer. If not, click here to get it. |
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If you have problems getting the PDF file to open, it could be a popup blocker, virus protection, or firewall on your computer. Try disabling these programs while visiting the workshop. Many popup blockers can be bypassed. Hold down the Ctrl key and while it is kept down, click the PDF link. |
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Accelerators for dial-up accounts can prevent the PDF from opening. |
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You can not view a PDF with webtv. |
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If you are on dial-up, it may take awhile for the PDF file to fully open. |
| If all else fails, then turn off your computer, count to 30, turn it back on and revisit the workshop. |
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| Some things do not print - Before you print, make sure you have told it to print all of the document and not just the first page. If the text shows and not the diagrams then check the color ink cartridge to see if it is clogged or empty. If the diagrams print OK and not the text, check the black ink cartridge. |
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| I can not save a copy of the pattern to my computer - It is my wish that you print the pattern and *NOT* save an electronic copy of it on your computer. Print several copies and keep one copy in a safe dry place. 8o) |
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| I can not see the latest step - Many ISPs provide internet browsers with their service. Using their browsers can sometimes prevent you from seeing an updated web page. If you do not see the latest step after doing a refresh/reload (press F5) of the web page, then your ISP is showing you a cached version. When a member of your ISP visits a web page, your ISP saves a copy of that page onto their servers (this is called caching). If another member visits the web page, your ISP will show them the cached version and not the real version at the web site. The new page is up, but you many not be able to see any new steps. First try to visit the page using Internet Explorer in stead of the browser your ISP provided. If that does not work, then wait 24 hours and visit the web page again. |
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